Every order is custom made between Monday and Friday. Please allow 3 to 7 business days for your product(s) to be quality checked and prepared for shipment. After your product(s) have been processed, you will receive an email with a tracking code, which will allow you to monitor the movement of the package.
The approximate shipping times are as follows:
United Kingdom: Avg. 1 - 3 business days (after fulfillment).
United States: Avg. 3 - 5 business days (after fulfillment).
Europe: Avg. 3 - 5 business days (after fulfillment).
Australia: Avg. 4 - 9 business days (after fulfillment).
To any other international destination, shipping can take anywhere between 7 to 10 business days to arrive, depending on the customs.
* The shipping time is estimated and commences from the date of shipping, rather than the date of order. Please note, it could take longer than the expected date, due to an invalid address, customs clearance procedures or other causes.
International shipments may incur additional customs fees. The customs policy is different for each country, and the fee is usually based on a variety of factors like weight, value, and size. Nature Clothing do not take responsibility for customs fees.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address.
- Ask your local post office if they have your package.
- Stop by your neighbours in case the courier left the package with them.
Pro tip: Package theft is on the rise— If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!
If the shipping address was correct, and the package wasn't left at the post office or at your neighbour’s, get in touch with us at email@example.com with your order number.